69-5 - Enhanced 911 for Multi-line Telephones
Title 69 > 69-5
Sections (7)
General Provisions
69-5-101 - Title.
This chapter is known as “Enhanced 911 for Multi-Line Telephones.”
Enacted by Chapter 200, 2017 General Session
69-5-102 - Definitions.
As used in this chapter:
(1) “Lodging establishment” means the same as that term is defined in Section 29-2-102.
(2) “Multi-line telephone system” means a network- or premises-based telephone system installed at an end-use location that uses common control units, common telephones, and common control hardware and software to provide a connection to the public switched network to multiple end-users at the end-use location.
Enacted by Chapter 200, 2017 General Session
Requirements for a Multi-Line Telephone System Owner or Operator
69-5-201 - Applicability.
An owner or operator of a multi-line telephone system is required to comply with this chapter if, after July 1, 2017, the owner:
(1) upgrades an existing multi-line telephone system; or
(2) installs a new multi-line telephone system.
Enacted by Chapter 200, 2017 General Session
69-5-202 - Location identification information shared with public safety answering point.
An owner or operator of a multi-line telephone system shall configure the multi-line telephone system in such a manner that, when an individual makes a 911 call using the multi-line telephone system, the multi-line telephone system automatically provides the public safety answering point that receives the call verified automated number information and automated location information that includes:
(1) the street address, and, if applicable, the business name, of the location of the communications device from which the call is made;
(2) the direct call-back telephone number for the location from which the call is made;
(3) any applicable office, unit, or building number of the location from which the call is made;
(4) the room number, or other equivalent designation, of the location from which the call is made; and
(5) if the multi-line telephone system operates for a multi-story building, the building floor from which the call is made; andif the multi-line telephone system operates for two or more buildings:the building number, or other equivalent designation, of the location from which the call is made; andthe building floor from which the call is made.
Enacted by Chapter 200, 2017 General Session
69-5-203 - Emergency location information for a lodging establishment.
A lodging establishment that owns or operates a multi-line telephone system shall configure the multi-line telephone system in such a manner that, when an individual makes a 911 call through the multi-line telephone system, the multi-line telephone system will automatically:
(1) send the public safety answering point that receives the call: if the lodging establishment contains more than one occupied building, the building number, or other equivalent designation, of the location from which the call is made; andthe room number, or other equivalent designation, from which the call is made; or
(2) connect the individual, the public safety answering point, and an individual that is designated by the lodging establishment to provide the public safety answering point: if the lodging establishment contains more than one occupied building, the building number, or other equivalent designation, of the location from which the call is made; andthe room number, or other equivalent designation, of the location from which the call is made.
Enacted by Chapter 200, 2017 General Session
69-5-204 - Location database — Updates.
(1) An owner or operator of a multi-line telephone system shall ensure that the multi-line telephone system has a location database that stores the information a multi-line telephone system is required to provide to a public safety answering point under this chapter that is accurately updated: as soon as practicable after the multi-line telephone system is installed; orwithin one business day of the completion of any changes to the physical characteristics of the facility where the multi-line telephone system is used or changes to the multi-line telephone system, not including changes incurred during an installation described in Subsection (1)(a).
(2) The information in a location database described in Subsection (1): is owned by the multi-line telephone system owner or operator that supplied the information; andexcept as required by state law, is not required to be shared with another person.
(3) A public safety answering point may not use the information supplied from a database described in Subsection (1) for a purpose other than to facilitate an emergency response to a 911 call.
Enacted by Chapter 200, 2017 General Session
69-5-205 - Direct 911 dial for multi-line telephone systems — Notice.
(1) An owner or operator of a multi-line telephone system shall configure a multi-line telephone system in a manner that allows an individual to place a 911 call by dialing the digits 9-1-1 without an additional code, digit, prefix, postfix, or trunk-access code.
(2) A person that is exempt from this chapter under Section 69-5-201 that has not complied with Subsection (1) shall post, in a visible place within five feet of each telephone that is connected to the multi-line telephone system, a notice that: states that the phone may not be used to directly access 911 services by dialing 9-1-1;indicates how an individual may access 911 services through the telephone;is printed in contrasting colors in at least 16-point boldface type; andincludes the following information for the location of the telephone:the street address, and, if applicable, the business name, of the location of the telephone;any applicable office, unit, or building number of the location of the telephone; andan applicable room number, or other equivalent designation, of the location of the telephone.
Enacted by Chapter 200, 2017 General Session